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Frequently Asked Questions
Q1. Are you a factory or trading company?
We are a professional manufacturing factory.
Q2. Do you accept CKD orders?
Yes, Complete Knock Down (CKD) orders are highly welcome.
Q3. Do you test all your goods before shipment?
Yes, we perform 100% testing on our gas cooker production lines to ensure quality.
Q4. What is your standard packaging?
For stainless steel stoves, we use carton packages with transparent plastic bags. For glass top models, we use carton and polyfoam protection.
Q5. What is the typical delivery time?
The normal delivery lead time is approximately 30-40 days.
Q6. What are your payment terms?
We accept T/T, L/C at sight, or Cash. Other terms can be discussed upon request.